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I don't think that having a virtual conference service is an accurate methodology in dealing with Appeals. First off, it eliminates social psychology in getting your point of view across. A lack of body-language, eye contact, gestures & postures, which makes it more difficult to appeal. Second, it is easier for IRS representatives to say "no" over a video conference than it is to communicate those messages in person. Thus, this process makes it easier for one organization to process their disputes, making it harder for people/organizations to appeal.

I would strongly suggest that you seek professional advice from a subject matter expert http://irssolver.com/individuals/appeals/

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