National Taxpayer Advocate (NTA) Erin Collins drew a line in the backlog quicksand.
As of Oct. 30, 2021, the IRS backlog was still over 2.7 million unprocessed amended returns with a processing time of 20+ weeks. The NTA made the decision to suspend accepting cases where the sole issue involves the processing of an individual or business amended return until the IRS is able to work through its backlog.
Under current procedures, the Taxpayer Advocate Service (TAS) does not accept cases in which they cannot meaningfully expedite or improve case resolution for taxpayers. The TAS cannot assist the taxpayer until the IRS processes the return.